What this case covers
The author, Xiaolu Max, reviews two years of an AI writing service on Xianyu, from entry and delivery SOP to a Xianyu operations Agent, and explains shifting to new projects such as AI transformation for eyewear stores, Xiaohongshu, and video account livestream selling after stopping taking orders.
Questions it answers
- How do you build an AI writing service on Xianyu from zero?
- What did AI help with in delivery, and what could it not help with?
- Where is the scale bottleneck for one person taking orders?
- Why choose these new projects after stopping taking orders?
- What two capabilities are needed to replicate this path?
Our observations
- The premise for high-ticket repurchase to hold is that the first delivery quality stands up.
- Platform risk control is the lifeline of this kind of service business.
- Moving the hard skills accumulated from taking orders plus an AI pipeline to new scenarios is more valuable than pure order-taking.
From the author
Clients have been burned too many times. As long as you're a bit more professional and a bit more honest, you can hold your ground. The high-ticket clients I took on later also closed because the previous delivery cases were high quality and I promised revisions and complete delivery.